Buddy Service – Mobile App for Booking Home Services
Client
Confidential ClientRole in project
Product DesignerServices
UX Research & Product StrategyUser Flow Design
Mobile App UX/UI Design
Design System Creation
Interactive Prototyping
A Mobile Platform That Simplifies Home Service Booking
Buddy Service is a mobile application designed to help users book household services such as cleaning and maintenance without the hassle of searching for workers manually. The platform connects customers with available service providers, allowing users to request services, communicate with workers, and manage bookings directly from their mobile devices. The product was designed as a two-sided ecosystem. On one side, customers can browse services, create booking requests, and manage upcoming appointments. On the other side, workers receive job requests, track assigned tasks, and manage earnings. The interface focuses on speed, clarity, and reliability so users can request services within seconds while workers can easily track and complete jobs. The overall experience was crafted to create trust, convenience, and efficiency for both sides of the platform.
Goals
The platform connects customers with available service providers, allowing users to request services, communicate with workers, and manage bookings directly from their mobile devices.
- Simplify how users discover and book home services from their mobile devices
- Provide workers with a structured platform to receive and manage job requests
- Enable smooth communication between customers and service providers
- Create a scalable system for managing bookings, services, and user profiles
- Improve trust and convenience for users looking for reliable home services
RoadMap